Support

Help & FAQs

Answers to the questions buyers ask most — MOQ, lead time, shipping, payment.

Help & FAQs

Welcome to the YEM Help Center

How can we help you?

We’re experiencing higher than normal volume and customer service responses may be delayed. We share your sense of urgency. To help us serve you more quickly, please only create one case per issue.

1.How do I contact you?

Any questions about our products, delivery, customs values, or customer service after making a payment, please feel free to contact our support team. You can reach us via email atinfo@yempart.comor through the “contact us” page.

2.How do I find my product?

Please provide your equipment/engine serial number or product part number, and we will look it up for you right away.

3. What payment methods are supported?

Paypal, Credit Card, T/T, Bank transfer. After you finish the payment, pls inform us the specific shipping address and your phone number.

Disclaimer

YEM Parts is an independent supplier of aftermarket replacement parts and is not affiliated with, authorized by, or associated with Kubota, Yanmar, Caterpillar, Komatsu, Perkins, Bobcat, Liebherr, Volvo, Cummins, Doosan/Develon, Deutz, Hino, Mitsubishi, Isuzu, Nissan, John Deere, ISEKI Inc., or any other manufacturers mentioned. All brand names, trademarks, and OEM part numbers are used for reference purposes only.Build With YEM

Industrial Engine and Parts, Over 14 Years Of Experience.

Mon - Sat 9:00 - 20:00,
Sunday - CLOSED

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508, Building 5, 36 Zhuji Road, Tianhe District, Guangzhou, Guangdong, China

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